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WHAT DO I BRING WITH MY pet WHEN I ARRIVE?

  • Please make sure to bring the following:

    • Food and treats

    • Medicines

    • Collars

    • A new chew toy

    • A new article of clothing with your scent on it

    • A cat carrier (for cats)

 

  • FOR CATS ONLY:

    • We require that you keep your cat in their carrier during check-in and check-out.

      • Your cat will stay there until they arrive to their suite.

      • This is to ensure the safety of your cat and other pet guests.

      • We will keep the carrier in your cat’s personal cubby during their stay.

 

  • We ask that our guests provide their own food.

    • Please put each meal in separate Ziploc bags, labeled with your pet’s name.

    • Please make sure that you bring enough food for the duration of your pet’s stay.

    • In the event your food runs out, we will provide your pet with Blue dry food and you will be charged $5/meal.

    • If you do not bring your pet’s own food, we offer Blue dry food for $5/meal for up to three meals per day.

 

  • Pets are fed as many times as their owner requests.

    • Please leave written, detailed instructions regarding mealtimes on our Check-In Form.

 

  • Our staff will administer oral and topical medications free of charge

    • Medications must be in their original container and properly labeled with your pet’s name.

    • You will need to fill out detailed instructions regarding medications on our Check-In Form.

 

  • We use customized safety collars and leashes during your pet’s stay with us.

    • We will place our collar and leash on your pet at check-in.

    • We will keep your pet’s leash and collar in their designated cubby during their stay.

    • We keep their original collar so in case of an emergency, we are able to place it back on them.

 

  • We accept a new hard chew rubber toy for your pet’s stay.

    • This is to ensure the health of your pet, as our staff member is now able to keep track of the toy’s condition.

    • If the toy is chewed open or there are missing pieces, we must react that these pieces have been ingested and seek veterinary attention for the safety of the pet, at the owner’s expense.

 

  • We encourage you to bring an article of clothing with your scent on it and/or your pet’s blanket to help reduce separation anxiety.

    • This will be stay with the pet, unless our one of our staff members notices that the pet is chewing on it.

    • If there are missing pieces, we must assume that the pieces have been ingested and seek veterinary attention for the safety of the pet, at the owner’s expense.