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Our lobby is closed on the following Holidays: New Years Eve, New Years Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve and Christmas Day. We can not accommodate walk-ins on those days. Check-in and check-out is only available to owners with existing overnight boarding or daycare reservations. For overnight reservations on holidays, a two-night minimum stay is required. Even though we offer 24-hour/365 days a year supervised animal care, our lobby is only open during the hours listed in the "about" section.
The following forms must be completed and submitted for your pet to be accepted into our daycare and boarding programs: Client Agreement, House Rules, Pet Profile and Check-In Form. The Client Agreement, House Rules and Pet Profile forms only need to be filled out once. However, if any of your pet's important information changes, you will need to re-submit the Pet Profile Form to reflect these changes.
Owners boarding their pet overnight will also have to fill out and submit the Check-in Form before each boarding reservation. Daycare guests will only need to fill out the Check-In Form once unless any of the important information regarding your pet has changed. If so, you will have to re-submit this form with the most up-to-date information.